You Didn't Sign Up to Be the IT Department.
For owners and office managers who quietly became the company's IT person, and want their time back without hiring a full-time IT admin.
A 30-minute IT strategy call, in person or online. No obligation. Under 2 minutes to apply.
Clients we work with
You became the IT department by accident.
Nobody hired you to run IT. It just landed on you. The Wi-Fi drops and everyone looks your way. Someone is locked out of their email, again. A new hire needs a laptop, logins, and access, and you are the one setting it up at 9pm. Every interruption pulls you off the job you are actually supposed to be doing.
And underneath it all sits the quiet worry: if we got hacked tomorrow, would I even know what to do?
Everything that currently lands on your desk.
One team, one monthly fee, covering the whole stack. Nothing gets billed by the hour.
Help Desk & Daily Support
- Under 15 minutes to a real person
- 70% resolved on the first call
- Password, login and access issues
- Printers, Wi-Fi, and the small stuff
Security & Monitoring
- Endpoint protection on every device
- Email threat and phishing filtering
- Patching kept current, not "when we get to it"
- Someone watching so 277 days never happens
Backup & Recovery
- Backups that are actually tested
- Files and email restored on request
- A plan for the day something goes wrong
- You stop hoping the backup works
Devices & Onboarding
- New hire set up before day one
- Laptops, logins and access configured
- Departures locked out the same day
- No more 9pm laptop setups
Email, Cloud & Network
- Microsoft 365 and Google Workspace
- Wi-Fi and office network setup
- Shared drives and permissions
- Migrations handled end to end
Vendors & IT Strategy
- We deal with your software vendors
- Hardware and license planning
- A senior person on the account, not a rotation
- Budgeting so there are no surprise bills
Proud to partner with
From first call to fully covered.
No rip-and-replace weekend, no downtime, no canceling anything before you have seen the difference.
The 30-minute call
We look at what you are running today and where it is exposed. Your IT & Security Gap Report lands in your inbox the same day. You keep it either way.
A 30-day parallel trial
You do not have to leave your current provider to try us. The trial runs alongside your existing contract, so you compare the two before you decide anything.
Handoff in about two weeks
Network, devices, email and access all move over on our side. We keep a one-month overlap on your previous provider so coverage never drops.
Backed by a 60-day money-back guarantee.
The math on hiring vs. handing it off.
When IT finally gets to be too much, most owners think about hiring an IT person. Here is how that actually compares to handing the whole thing to us.
| A Full-Time IT Admin | Rollout | |
|---|---|---|
| The Costs | ||
| Base salary | $110K–$150K/yr | Flat monthly fee |
| Benefits & payroll | $25K–$40K/yr | No payroll obligations |
| Recruiting fee | $20K–$35K (one-time) | None |
| Time to value | 2–4 months to hire | Days |
| Severance risk | 1–3 months salary | Cancel anytime |
| What You Actually Get | ||
| Hands-on help desk & daily support | One person's bandwidth | ✓ A full team's |
| Coverage when they are sick, on holiday, or quit | A single point of failure | ✓ A team behind your lead |
| Depth across every IT area | One person's knowledge | ✓ Specialists for each area |
| Senior strategy & roadmap | Rarely at this level | ✓ Senior advisor included |
| 15-min response time | Not guaranteed | ✓ Every time |
| 60-day money-back guarantee | Not included | ✓ Included |
| Year 1 total | $155K–$225K all-in | A fraction of that cost |
One flat monthly fee. Cancel any time. No recruiting. No severance. And if you already pay a provider, we will match what you pay and beat it.
See what handing off IT actually costs, no sales pitch.
Apply for a Strategy CallNo obligation. Under 2 minutes to apply.
We are not right for everyone.
Worth knowing before you spend 30 minutes on a call.
A good fit if
- IT landed on an owner, an office manager, or someone whose real job is something else
- You have a team rather than a one-person shop
- You are weighing a full-time IT hire against handing it off
- Your current provider is slow, reactive, or hard to get on the phone
- You are in or near San Francisco, Richmond, or Miami and like meeting in person
Probably not a fit if
- You are a solo operator with one laptop
- You already have an internal IT team you are happy with
- You want someone to call only when something breaks
- You are an IT company looking at how we do things
Recognition & awards
A working session, not a sales pitch.
A written summary lands in your inbox before the 30 minutes are up. You keep all of it, whether or not we ever work together.
Your IT & Security Gap Report
A plain-English breakdown of where your current setup is costing you time, leaving you exposed, or quietly holding the team back, and exactly what closing each gap takes.
Delivered same dayWhere You're Exposed
An honest look at the gaps that would actually bite you: backups, access, the security basics you have been meaning to lock down. No jargon, no scare tactics, just what matters.
Peace of mindYour 30-Day Handoff Plan
If we confirm fit, you leave with a concrete 30-day plan to take IT off your plate: what changes, who handles it, and what it costs. If we are not the right fit, we say so and point you to who is.
If fit confirmedNo pitch deck. No obligation. We do this for every business we talk to.
Built by operators, not a call center.
Neil Satra
Founder & CEO, Rollout AI
Rollout was started by people who built systems at Google, DeepMind and Apple, then watched small businesses get handed the worst version of IT support: a ticket queue, a rotating cast of technicians, and an invoice nobody can predict.
So the model is different. Our AI absorbs the routine tier-1 ticket volume that forces most providers to pile 40-plus accounts onto every technician. That is what lets a senior person stay on your account and actually know your setup.
We answer in under 15 minutes because we built the thing that makes that possible.
Rollout by the numbers
What Rollout clients say.
100% client retention across 681+ supported users.
"We know that our needs will be addressed quickly and without issues."
"Rollout doesn't just fix issues, they prevent them. Their cybersecurity setup and backups give us peace of mind, and their proactive support means we rarely deal with downtime."
"Rollout AI transformed our IT chaos into smooth operations. Technical issues that used to slow us down now get fixed instantly, and their support team feels like part of our company."
"It's a breath of fresh air dealing with truly client-centered people."
"Switching to Rollout was one of the best moves for our business. Immediate tech help, smooth setups, and intelligent automations have made working with tech effortless."
"Their AI-powered automation saved us countless hours each week. Tasks that felt tedious are now automated, and the system just works."
Prefer to meet in person? So do we.
Three US offices, a US-based support team, and no overseas ticket queue.
San Francisco, CA
156 2nd St, Ste 327
San Francisco, CA 94105
Bay Area coverage
Richmond, VA
384 Adderbury Walk #A
Henrico, VA 23233
Central Virginia coverage
Miami, FL
1065 SW 8th St
Miami, FL 33130
South Florida coverage
The questions owners ask first.
What does it cost?
Is this just another managed IT provider?
Do I have to leave my current IT provider to try this?
What if we are not a fit?
How fast can you have us covered?
Is our data safe during a switch?
What is the guarantee?
Your IT & Security Gap Report is two minutes away.
Apply for a Strategy CallNo obligation. You keep the report either way.